Contact information
Contact Information
We’re here to help.
For questions about an order, product availability, shipping, returns, exchanges, personalized products, or any other customer service matter, please contact us using the information below.
Customer Support
Email: support@mymancavestore.com
Phone: +1 (843) 626-2283
When contacting us about an existing order, please include your order number so we can assist you more quickly.
Business Information
MYMANCAVESTORE.COM
1307 Celebrity Circle, Unit B113
Myrtle Beach, SC 29577
United States
Customer Service Hours
Our customer service team will respond to inquiries as soon as possible during regular business hours.
Messages received during weekends, holidays, or high-volume periods may require additional response time.
Order and Shipping Questions
For order status or shipping questions, please provide:
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Your full name
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Order number
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Email address used at checkout
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A brief description of your question or issue
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us and include clear photos of:
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The item
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The packaging
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The shipping label
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The damaged or incorrect area
Please keep all original packaging until your request has been reviewed.
Personalized Orders
For personalized or custom-made products, please carefully review all names, dates, numbers, colors, sizes, and other customization details before placing your order.
Once production has started, changes or cancellations may not be possible.
We appreciate your business and look forward to assisting you.